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How to avoid the cardinal sin of selling
What is the worst way to open a sales conversation, meeting, appointment or call (warm or cold)? This was the question I asked attendees at a recent sales training workshop. Click here to read more
The 5 best closing lines
Closing lines: They can be a little cheesy, sometimes unnecessary and most times overly dramatic. But they’ve also worked — on some occasions — to help close sales and gain clients. Click here to read more
12 best practices for writing small business accounts
Top small-business producers and other experts offer advice on how to target this growing business segment. Click here to read more